Er6n Privacy Policy — User Data Protection
Your privacy is our priority. This document clearly explains how er6n collects, uses, stores, and protects the personal information of Malaysian users.
Effective Date: 1 January 2026 | Version: 2026.1
1. Information We Collect
Er6n collects various categories of information to provide all users in Malaysia with a secure, seamless, and relevant experience. The types of information collected include:
Account Information
When you register an er6n account, we collect your full name, email address, phone number, date of birth, and other identifying information required to verify your identity. This information is used to create and manage your account and to meet legal compliance requirements.
Device & Browser Information
We automatically collect technical information including device type, operating system, browser type and version, IP address, time zone, and language settings. This helps us optimise the platform experience across a range of devices, including Android and iOS smartphones.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information related to your chosen payment method — such as bank details for FPX or your eWallet identifier. We do not store credit or debit card numbers directly — all financial transactions are processed through secure, authorised third-party payment gateways.
Usage Data
We record usage activity including pages visited, games or bets accessed, session duration, and interaction patterns within the platform. This data is used for the ongoing improvement of the er6n platform and to personalise the user experience.
2. How We Use Your Information
Er6n uses collected information solely for legitimate purposes and to improve service quality. The main purposes for using this information are:
- Account management: Creating, verifying, and maintaining user accounts, and securely processing financial transactions in RM.
- Legal compliance: Meeting applicable legal obligations in Malaysia, including identity verification and anti-money laundering requirements.
- Customer support: Providing technical assistance and responding to user enquiries accurately and effectively.
- Platform improvements: Analysing usage patterns to improve the design, performance, and content of the er6n platform.
- Security: Detecting and preventing fraudulent activity, hacking, or platform abuse.
- Promotional communications: Sending information about offers, promotions, and platform updates — provided you have not opted out of receiving such communications.
Er6n will not use your personal data for any other purpose without first obtaining your consent.
3. Cookies & Tracking
Er6n uses cookies and similar tracking technologies to enhance platform functionality and user experience. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
- Functional Cookies: Saving user preferences such as language and region settings for a more personalised experience.
- Analytics Cookies: Collecting anonymised data on how users interact with the platform to help us understand and enhance the overall user experience.
You can manage or block cookies through your browser settings. However, blocking essential cookies may affect your ability to use the er6n platform fully.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
Your personal data is stored on secure servers protected with SSL (Secure Socket Layer) encryption across all data transmission layers. er6n implements appropriate technical and organisational security measures to protect data against unauthorised access, loss, or misuse. Internal access to user data is restricted to staff who require it solely to perform their duties.
Personal data will be retained for as long as your account remains active, or as long as necessary for the purposes outlined in this policy, or as required under applicable Malaysian law. Once data is no longer needed, it will be securely deleted or anonymised.
Sharing with Third Parties
Er6n does not sell, rent, or disclose users' personal data to third parties for marketing purposes. However, we may share information in the following limited circumstances:
- Payment processors: Transaction details that must be shared with authorised payment processors to complete your RM deposits or withdrawals.
- Legal authorities: Where required by a court order or applicable Malaysian law.
- Service providers: Technical service providers involved in platform operations, subject to strict confidentiality agreements.
In all of the above cases, er6n ensures that any party receiving your data upholds data protection standards equivalent to those in this policy.
5. User Rights & How to Exercise Them
As an er6n user in Malaysia, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal information we hold about you. This request can be made through the in-platform support channels after logging in to your er6n account.
Right to Correction
If you believe that the personal information we hold about you is inaccurate or out of date, you have the right to request a correction promptly. Most basic account details can be updated directly through the profile settings section on the platform.
Right to Deletion
You may request deletion of your personal data, subject to legal requirements that obligate us to retain certain records for a specified period. Full account deletion requests can be submitted to the er6n support team by email at [email protected].
Right to Object to Processing
You may opt out of receiving promotional communications at any time by using the unsubscribe link in our emails or by contacting our support team directly.
6. Policy Updates & How to Contact Us
Er6n reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, technology, or applicable legal requirements. Users will be notified of any material changes via a prominent notice on the platform or by email to their registered address. The effective date at the top of this document will be updated whenever changes are made.
Continued use of the er6n platform after any changes are published will be considered acceptance of the latest version of the Privacy Policy. It is your responsibility to review this page periodically.
If you have any questions or concerns, or wish to exercise your rights regarding your personal data, please contact us via:
- Email: [email protected]
- Through the in-platform support channels after log in to your account
For general information about using the platform, please visit the FAQ page us.
Your data is safe with us. Join er6n today.
We're committed to protecting your privacy. Sign up and enjoy premium entertainment with complete peace of mind.